Our room offers a very nice view of the Matsushima bay area. We could see sunrise from our room. The entire place is very clean and the staff are very warm and friendly. We also like the outdoor foot bath as it allows one to relax and enjoy the view. Seat mat and towel are provided, making it very convenient for us to use.
Koh
juin 2024
Our room had a picturesque view of the bay. The outdoor private onsen was superb. It's a short walk from the property to the red bridge connecting to Fukuura island, and also a walking distance to the Entsuin temple complex. Japanese breakfast was delicious. We also enjoyed the outdoor foot bath in the evening. It was an overall lovely ryokan with English-speaking staff.
Liaem
mai 2024
The view the room was outstanding! The staff members went above and beyond to help us. My wife has celiac disease and needed special care to be taken with meals and they did an amazing job of providing 2 very large and intricate safe meals each day with no issue.
Nathan
avril 2024
What a fantastic place to stay. Incredible staff, food, onsen, views, rooms! I loved it. I ate one of the most memorable meals of my life, and loved the tatami room. Private onsen maybe wasn't worth it considering hardly anyone was at the others when I was there, but it was very nice and no regrets! I do wish I had got the slow train from Sendai instead of the fast train, to see the seaside and arrive better situated in relation to the hotel. But that's my fault, but the hotel's! It had great access for some lovely sights, and when the rain started, I just enjoyed the onsen.
Martha
avril 2024
People mostly come to this town to see the bay. This was the most expensive hotel of our trip and it was worth it. A large room with a view over the bay allowed us to watch the sunrise with fishing boats heading out against the silhouettes of pine covered islands. Room was Japanese style, shoes off as you enter, with futon beds and a low table. Well designed and decorated, with Japanese casual summer clothing (Yukata) to wear. We also had a private onset (like a hot tub) with a view over the bay to watch the sunset. Breakfast was a 3 tier box of delights, a bit like a tasting menu. Super tasty and with considerable talent devoted to its presentation. Staff could not have been more helpful. Advising on restaurants, arranging taxis etc. We felt pampered.
Laurence
novembre 2023
We loved our room with a beautiful view to the little islands. Everything was superb organised, the people so helpful and friendly. We liked especially the nice driver who picked us up from the station an even run after me when I forget my phone at the reception. Cheers to him! :) The room was perfect, we slept on tatami mats. And so was the japanese breakfast. We highly recommend! The private bath is gorgeous, but also the public Onsen within the hotel. You get a nice kimono in your room to were within the house. The nice welcome with matcha tea and the drink buffet during the afternoon is a very nice service. We learned the hard way that one have to reserve dinner well in advance. You cannot have it spontaneously. But we got very nice help by the receptionist as he called a restaurant where we rushed by taxi to be in time for the last order. It was a great stay!
Travellinka
mai 2023
The view from bedroom!!! There’s no real need to leave the room. Massage chair in bedroom! Top quality meals - very Japanese - excellent range - we loved the wagyu beef. Matsushima is gorgeous and definitely worth a visit.
Su-ann
juillet 2024
Wonderful spot with incredible views. Very comfortable and the staff was very helpful and attentive. The welcome tea and snack was a lovely way to start our stay. Being able to reserve the private onsen was an absolute highlight!
Vickie
mai 2024
The customer service was excellent and everyone was absolutely kind. I enjoyed the view the most and the private bath. I enjoyed watching the sunrise and it was beautiful to see. My family enjoyed sleeping on the tatami floor with futon style bed. It was very comfortable. My daughter enjoyed getting complementary drinks at the bar and loved the outdoor foot bath. I have recommended this place to many of my friends and we are sure they will enjoy their stay as we have.
Anonymous
décembre 2022
I can not say enough about this hotel. First off, location location location. The views of matsushima bay and the little islands were breath taking. Now add the ability to soak in an onsen and enjoy those views? Phenomenal. The staff were next level and beyond attentive. From the welcome tea to the seven course dinner and amazing breakfast I felt well taken care of throughout my stay. I would stay here again in a heartbeat!
Samuel
février 2024